Free checklist

Before AI talks to your customers, run this 12‑point checklist

Find out if your AI will stick to answers you approved, hand tricky questions to a person, and keep your data and costs under control. One page, plain English, free.

Written for owners of online stores and law and accounting firms. No technical knowledge needed.

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What's inside

Twelve yes-or-no checks in four groups

  • What it can say

    It only uses answers your team approved, and never promises refunds, prices or advice.

  • Who approves

    A person signs off anything high-stakes, and customers can always reach one.

  • When something goes wrong

    There's a fallback when the AI fails, and you can fix a wrong answer yourself.

  • Data and cost

    Customer data stays in accounts you own, and you're warned before costs run away.

It's the same standard I build to. The NewmanBands AI ticket assistant has run on a live support desk since February 2026, with a person approving every reply. See how it works

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